1003 intake, counseling, FA workflows, and condition management.
Workflow patterns for tracking conditions through processing and underwriting.
Logging certificates, validating expiration dates, and handling a timed-out counseling cert.
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Open a support ticket with exact loan IDs, environment, and timestamps. The case will persist as a portal thread so replies stay attached to the same issue.
Submit a ticketBefore escalating a production incident, confirm whether the issue maps to a known component event or maintenance window.
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