1 min read ·Updated

Check title-order tracking counts

Compare tracking counts with the latest order status and capture the filters used when a count looks wrong.

RS
ReversePilot Solutions Engineering Support Documentation Team

Compare tracking counts with the latest order status and capture the filters used when a count looks wrong.

Steps and checks

Refresh the tracking view and compare the displayed order status with the latest provider update. Record the date window and filters you used.

If a count still looks wrong, send support the view name, filters and observed discrepancy through your approved support channel. Do not infer a provider outcome from a count alone.

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