Trust center · Support · Customer login
The problem

Why this workflow breaks in generic systems.

Documents live outside the loan record

A separate portal or shared drive means files disconnected from the conditions they're supposed to satisfy.

No one owns the current version

State and product changes should re-trigger the document matrix - in most systems, they don't.

Retention is an afterthought

There's no consistent policy applied until an audit or investor review asks for one.

See how it works
Product workflow

One controlled workflow.

Every document is classified, linked to a condition, and versioned automatically as the loan moves.

  • State-aware document matrix, recalculated on loan changes
  • Upload and classification from any role or channel
  • Condition linkage - documents tied to what they satisfy
  • Version history preserved on every document
  • Closing package assembled from the same matrix
Explore platform
RP / Loans / RP-205702 / Documents

Document matrix

CA · HECM Standard
Counseling Certificate
Federal · HUD
Verified
CA Per-Diem Disclosure
CA · State
Sent
Initial Loan App (1009)
Federal
Signed
HECM Anti-Churning
Federal
Pending
LESA Schedule
Conditional
Auto-built

Matrix recalculates automatically when state, product, or trust status changes. Version history preserved on every document.

Capabilities

Core capabilities.

Book a demo
Role relevance

What this changes for your team.

Operations & processing

Documents route to the right condition automatically, so processors aren't manually matching uploads to a checklist.

Explore role solution

Compliance

Version history and retention policy are built into the record, not reconstructed for an exam.

Explore role solution
FAQ

Common questions.

How does document classification work?

Inbound and borrower-uploaded documents route automatically to the correct condition. Bring your current volume and document mix to a demo and we'll walk through accuracy for your use case.

Does the document matrix update automatically?

Yes - required forms are recalculated per loan from product, state, channel, and program, and update again whenever those conditions change.

Can we build our own forms and exports?

Custom forms can be authored and versioned in-platform, and investor-specific exports are configurable to your requirements.

How is retention handled?

Documents are retained under an immutable, WORM-grade storage policy, so retention doesn't depend on a manual process.

Does e-sign work inside the same workflow?

Yes - signing connects directly into the document workflow rather than requiring a separate hop out to another system.

See it on your documents

Walk through document management on your states and products.

We'll bring sample loans through the matrix using your document mix and volume.