Getting Started
Learn the basics of ReversePilot and get up and running quickly.
API Documentation
Comprehensive API reference and integration guides.
User Guide
Detailed guides on using all features and functionality.
Troubleshooting
Common issues and solutions to help you resolve problems.
Troubleshooting
Common Issues
Unable to Upload Documents
If you're experiencing issues uploading documents:
- Check file size (max 10MB per file)
- Ensure file format is supported (PDF, DOC, DOCX, JPG, PNG)
- Clear browser cache and try again
- Try using a different browser
Login Issues
If you can't log in:
- Verify your email address is correct
- Use the "Forgot Password" link to reset
- Check that your account is active
- Contact support if issues persist
API Errors
Common API error codes:
- 401: Invalid or expired API key
- 429: Rate limit exceeded
- 500: Server error - contact support
Need More Help?
If you can't find a solution here, please:
- Create a support ticket
- Email us at info@reversepilot.com
- Call our support line at (302) 556-6709